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No Refund Policy

 

Welcome to Poorna Store (store.poornaguru.org).
We are committed to providing high-quality products and services. Please read our No Refund Policy carefully before making a purchase.

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1. No Refunds

All sales made through Poorna Store are final. We do not offer refunds, returns, or exchanges for any products or services purchased, whether they are physical, digital, or service-based.

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2. Exceptions

Refunds are only considered in the following rare circumstances:

• The item you received is completely different from what was ordered.

• The item was damaged during shipping and reported within 48 hours of delivery, with valid photographic evidence.

Please Note:

• Shipping is managed through third-party courier services.

• The standard delivery period is between 10–15 business days after dispatch.

• If you do not receive your order within 15 business days of dispatch, please contact us at mail@karaulishankar.info with your order details.

• Claims for non-delivery will only be accepted after 15 business days from dispatch.

If you believe you qualify for a refund under these exceptions, please contact us at mail@karaulishankar.info within 48 hours of receiving (or expected delivery) of your order. Claims beyond this timeframe will not be entertained.

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3. Order Cancellations

Once an order is placed, it cannot be canceled. Please review your order carefully before confirming your purchase.

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4. Responsibility

Poorna Store is not responsible for:

• Incorrect shipping addresses provided by the customer.

• Failed delivery attempts.

• Customer dissatisfaction based on personal preferences.

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5. Contact Information

For any concerns, please reach out to us at:
📧 Email: mail@karaulishankar.info